Last updated: 28 July 2026
Auckland Fencing Pros (“we”, “us”, “our”) operates the website aucklandfencingpros.co.nz. This policy explains what personal information we collect, why we collect it, and what we do with it. We handle your information in accordance with the New Zealand Privacy Act 2020.
Information you give us. When you complete an enquiry form or contact us, we collect your name, phone number, email address, the location of your property, the service you are interested in, and any details you include in your message.
Information from phone calls. When you call the number shown on this website, we record the number you call from, along with the time and length of the call. Calls may be recorded for quality and training purposes. Where a call is recorded, you will be told at the start of the call.
Information collected automatically. Like most websites, we collect basic technical information when you visit: your IP address, browser type, the pages you view, how long you spend on them, and the website or search that brought you here.
We use your information to:
We do not sell your personal information.
Our installation teams. Fencing work is carried out by our installation teams and trusted local tradespeople. To quote and complete your job, we share the details you have given us with the team assigned to your area.
Service providers. We use third party services to run our website and manage enquiries and phone calls, including our website host, our phone and enquiry systems, and analytics services. These providers only handle your information to provide their service to us.
When the law requires it. We may disclose information where we are required to by law, or where it is necessary to protect our rights, safety, or property.
Our website uses cookies: small files stored on your device. Some are necessary for the site to work. Others help us understand how visitors use the site, and measure the performance of our advertising.
You can refuse or delete cookies through your browser settings. Some parts of the site may not work properly if you do.
We advertise on Google and other platforms. These platforms may use cookies to show our ads to people who have visited our website, and to measure whether an ad led to an enquiry. You can control personalised advertising in your Google account settings, or through your browser.
We keep enquiry records for as long as we need them for the purpose we collected them, and to meet our legal obligations. Where we no longer need your information, we delete it or make it anonymous.
We take reasonable steps to protect your information from loss, misuse, and unauthorised access. No system is completely secure, so we cannot guarantee absolute security, but we take this seriously and use reputable providers.
Under the Privacy Act 2020 you have the right to:
To make a request, email us at [email protected]. We will respond within 20 working days. We may need to confirm your identity first.
Our services are intended for property owners. We do not knowingly collect information from children.
Our website may link to other websites. We are not responsible for their privacy practices, and we encourage you to read their policies.
We may update this policy from time to time. The date at the top shows when it was last changed. Where a change is significant, we will make that clear on this page.
If you have a question or a complaint about how we handle your information:
Auckland Fencing Pros
Email: [email protected]
Phone: 09 870 0772
Hours: Mon – Sat, 7am – 7pm
